Privacy Policy
Effective Date: 03-Feb-2025
Rab App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, Rab App.
1. Information We Collect
1.1 Personal Information
- Name, email address, phone number, and other contact details when you register or contact us.
- OTP verification for authentication purposes.
- Any information you provide while using our services, including placing orders and contacting customer support.
1.2 Non-Personal Information
- Device information (e.g., device model, operating system, app version).
- Usage data such as pages visited, time spent on the app, and interaction with features.
1.3 Order and Transaction Data
- Details of orders placed through the app, including product selections and purchase history.
- Deep linking through whatsapp to send order details directly to our company’s WhatsApp.
- PDF generation for order details.
1.4 Location Information
If you allow location access, we may collect location data to provide location-based services.
2. How We Use Your Information
- To provide and improve our services, including interior hardware sales and house paints.
- To communicate with you regarding inquiries, orders, and support requests.
- To personalize user experience and improve our app functionality.
- To analyze app performance and improve our offerings.
- To comply with legal obligations.
- To allow browsing of product categories, listing, detailed filtering, and product variants.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in app operation, payment processing, or customer support.
- Legal Authorities: If required by law or in response to valid legal requests.
- Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
6. Your Rights and Choices
- Access & Update: You can review and update your personal information through your account settings.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions.
- Delete Data: You may request the deletion of your account and personal data by contacting us.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted within the app, and we encourage you to review this page regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@rabindia.in
Phone: +91 97532 53253
By using Rab App, you agree to the terms of this Privacy Policy.